Business goals
Improve cost efficiency and advance sustainability collectively with tenants
Outsource meter reading and tenant billing to a reliable partner for operational efficiency
Challenges
Extensive property portfolio
The customer’s portfolio is a mix of 16 commercial and retail properties in Singapore with a variety of tenants and their specific needs. Manual meter readings and billings were time consuming and prone to error, giving rise to possible revenue leakage.
Solution
Leveraging data insights to manage tenant utilities
Installed more than 2,000 smart, revenue-grade electricity meters in 16 commercial and retail properties
Deployed GET™ Insights + GET™ TenantCare to monitor and analyse utilities usage while managing tenants effectively with accurate meter readings and streamlined billing
Outsourced tenant billing service to SP Digital
