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Customer Story

Digitalising tenant utilities management for 16 properties

Solar

Business goals

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Improve cost efficiency and advance sustainability collectively with tenants

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Outsource meter reading and tenant billing to a reliable partner for operational efficiency

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Drive carbon reduction through smart building management system

Solar

Extensive property portfolio

The customer’s portfolio is a mix of 16 commercial and retail properties in Singapore with a variety of tenants and their specific needs. Manual meter readings and billings were time consuming and prone to error, giving rise to possible revenue leakage.

Solar

Leveraging data insights to manage tenant utilities

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Installed more than 2,000 smart, revenue-grade electricity meters in 16 commercial and retail properties

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The advanced building management system incorporating tenant submetering enabled a holistic approach to the issues at hand

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Deployed GET™ Insights + GET™ TenantCare to monitor and analyse utilities usage while managing tenants effectively with accurate meter readings and streamlined billing

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Outsourced tenant billing service to SP Digital

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Utilities dashboard provided unified visibility of electricity consumption across 16 buildings, which can inform strategies for utilities management and carbon reduction

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Smart meters, smart management

100% replacement of tenants’ electricity meters, making it a standardised advanced metering infrastructure across all properties

Accurate utilities data for billing purposes, with smart meters eliminating the need for manual meter readings

Gain energy consumption insights and tips to improve energy efficiency and advance sustainability efforts collectively with tenants

Consolidated view of the business’ energy consumption, through a utilities dashboard

Keen to implement GET Tenantcare for your business?
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